WE LIKE TO DELVE.

WE LIKE TO DISCOVER.

WE LIKE TO DISCUSS. 

And we like to do it all here. We’re always hunting for those nuggets of gold; those insights that stop us in our tracks and make our heads spin. Of course, whenever we come across these, we need to share them with you right away.

Read our latest finds and thoughts, and join the conversation.

Couch Blog

    
09/07/15 03:33 Katie Rishi

The power of storytelling: increasing patient engagement

Patient engagement in healthcare has long been considered the ‘holy grail’; it supports the successful ...
 
     

Topics: Storytelling, Patient Journey

09/07/15 03:32 Katie Rishi

Adherence: The patient is no longer a passive player

The realisation that good customer experience (CX) is important for the success of a business is certainly ...
 
     

Topics: Customer Experience, Adherence

09/07/15 03:31 Ash Rishi

The importance of segmentation in medical communications

The constantly changing consumer landscape and the ‘always on’ nature of the internet has created the ...
 
     

Topics: Multichannel Marketing